IESO is Cognitive Behavioural Therapy (CBT) is provided in real-time over the internet using written (typed) conversations. Patients meet with an accredited psychotherapist on a one-to-one basis in a secure online therapy room, at a scheduled —time.


  • Appointments are 60 minutes long and can be attended from anywhere patients can connect to the internet, whether on the move, or from the comfort of their own home. All that is required is a PC, tablet or smartphone.
  • Appointments can be scheduled for any time of day, including evenings and weekends. 48% of IESO patients choose to have therapy on weekday evenings to fit around work and other life commitments
  • As the therapy is online and in written format, patients can review their meeting content and transcripts at any time during and after treatment
  • Some people prefer the anonymity of online therapy
  • There is time to develop thoughts before communicating them



SilverCloud is a website which offers secure access to supported, flexible programmes designed to help you learn techniques to overcome low mood, anxiety and stress. Because it’s online, there’s no need to attend rigid or time consuming appointments, you can do it anytime and anywhere using a computer, tablet or smartphone


SilverCloud is available (24/7). Patients are allocated a psychological wellbeing practitioner from Talk Wandsworth who will guide you through the programme and help with any questions. You work at your own pace with ongoing reviews from your clinical helper. The programmes consists of evidence-based interventions including; activities and concepts from mindfulness, positive psychology, Cognitive Behaviour Therapy (CBT) all recognised to have a positive impact on low mood and anxiety. One of the great benefits of SilverCloud is that our clients have continued access to the programme for 12 months.